tag:blogger.com,1999:blog-1254315679163990153.post6416613590453773730..comments2023-09-09T09:36:50.321+01:00Comments on Systems Thinking for Demanding Change: National Decision ModelRichard Veryardhttp://www.blogger.com/profile/04499123397533975655noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-1254315679163990153.post-30422130062861264322014-05-22T09:12:50.093+01:002014-05-22T09:12:50.093+01:00Thanks Richard; thorough, informed, and balanced a...Thanks Richard; thorough, informed, and balanced as ever. You are right in your interpretation of my query; I am interested in the application of the national decision making model both to community engagement / communications (primarily external) in policing, and to culture change within policing organisations.<br /><br />We're currently engaged in related client work, and:<br /><br />- for communications and community engagement, the force pointed out that two models we use (one that I developed while at PwC for a National Audit Office 'best practice guide for government communication with the public', and another used by Westco, the trading arm of Westminster City Council - ROSIE: research&insight, objective, strategy, implementation, evaluation) are broadly connected to the national decision-making model. Both are broadly OODA-learn, in my mind - or CHECK-plan-do-act as Brian Joiner would have it.<br /><br />(ROSIE floats around on the web but isn't particularly well-reference - see http://reputation.lga.gov.uk/lga/aio/11478129 for local government source, though it's next to SMART targets in the document which is amusing! <br /><br />The NAO material is no longer online - clearly didn't have the transformational effect I wanted - but the loop is:<br />Analysis - Strategy - Action planning - Delivery - Impact (analysis) - Feedback loop (learning), with two embedded circles Resource & focus and Direct controls <br />It was designed as both a learning and an audit/review tool)<br /><br />Interestingly, while the former is for planning PR campaigns, the latter is intended to be focused on having an impact on *narrative* - the stories told and judgements made about an organisation, initiative etc (not so dissimilar, of course).<br /><br />- in organisational culture change, also with the police, we use a model which works with leaders for them to evaluate the culture in a structured way and then, rather than designing a new culture, hypothesise about interventions that might create positive cultural changes, test them, and evaluate the results. We are also linking this to the national decision-making model.<br /><br />(This approach can be found in Macdonald et al:<br />http://www.amazon.com/Systems-Leadership-Creating-Positive-Organisations/dp/0566087006?tag=ama-prod-id-20<br />and<br />http://books.google.co.uk/books/about/Systems_Leadership.html?id=vLa0A7vqBtEC<br />- not light reads and not immediately clear (to me) - you can borrow one of my copies one day if you like! The work emerges from Jacques work on Requisite Organizations - not drawn from requisite variety but, if I have it right, more from requisite theory in mathematics, and is based on thinking about appropriate use of hierarchy in organisations - always somewhat parallel with the viable systems model, to my mind - never quite overlapping).<br /><br />All this is a world away from use of tasers, guns, and conflict resolution in a way!<br /><br />So I suppose it isn't surprising to find variants of OODA / PDCA / scientific method all over the place - a sensible thing to do is to find out what's going on, make sense, and do something, then see what happens - and it could also be considered, apart from, you know, just a basically inevitable thing to do, a parallel with our development of thinking ability - from an existentialist perspective of course!<br /><br />PS While I'm on a self-indulgent and philosophical tangent, allow me to record here so I can find it again my hypothesis that Michael Bedard's piece 'production' is in fact an analogy for psychological development: existence - consciousness - awareness of others - awareness of self. There's a sort of link here. Thank you!<br /><br />http://www.mbedard.com/ProdImages/ProductionBedard.jpg<br />Anonymoushttps://www.blogger.com/profile/07197421880936616165noreply@blogger.com