Thursday, November 20, 2003

Rail Safety 3

originally posted by Aidan

What rail companies need to do to reestablish a focus on customer service and safety is to work closely together to solve practical problems. This is the deficit that customers actually see. But we note that it is tough and sometimes illegal to step outside the contractual boundaries that have been set. An industry that has been broken up is not the same thing as an industry that has grown up in a "competitive" form.


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